: What is your return policy? If the product has a problem on delivery how do you handle that?
Answer : You can find our return policy on scanners and parts by searching for "return" in the FAQ. The return policy for software varies from software to software depending on the product and the manufacturer. Please contact us for details on the return policy of the specific software product that you are interested in.
Delivery problems are taken care of UPS or FedEx through their package tracing and insurance.