Scanning FAQ

Get answers to common questions about scanners, drivers, scanner maintenance, scanning, OCR and document management software.

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Question :
What part do I need to stop my scanner from misfeeding?
 
Answer :
The standard replacement parts for a scanner are contained in our consumables kits. These usually include rollers, pads, and other parts that wear out regularly. When these parts wear out, the scanner will start to mis-feed or double-feed.

You should also use cleaning kits to perform daily or weekly cleaning of your scanner's paper path. This will also improve the feeding performance, as well as image quality. High-volume scanners in a production environment often need to be cleaned several times per day to maintain optimal performance.

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