Scanning FAQ

Get answers to common questions about scanners, drivers, scanner maintenance, scanning, OCR and document management software.

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Question :
Everything I scan, shows up with several lines running vertical through the document. I have cleaned the glass several times. What else can I try?
 
Answer :
Sometimes, this is caused by a crack on the lamp or in the glass. If cleaning does not help, the next step would be to replace the lamp and/or glass.

A licensed technician will be needed to be sure of the exact cause.

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