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Question :
What is your return policy on scanner parts?
 
Answer :
*Non-working items will be exchanged according to the RMA terms of the manufacturer.

*Parts under $75 may be exchanged. Return shipping and a 15% restocking fee will apply.

*Any part we recommend may be exchanged. If you aren't sure which part you need, just ask our experts. If you don't get the part you need we'll exchange it for free.

*All other refunds and exchanges are not guaranteed without prior written or e-mail authorization. We strive to guarantee
satisfaction and will be happy to accommodate your needs. Please contact us to get return authorization prior to your order.

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