What is ICR, Survey & Forms Processing?

ICR stands for Intelligent Character Recognition and is the technology that allows software to interpret hand printed text on scanned images.

Forms Processing Software uses ICR technology to automate data entry tasks involving hand-filled surveys, applications and forms. It provides interfaces for scanning, recognition, data verfication and export, as well as management and monitoring tools to track large volumes of documents and data through the workflow.

Forms Processing also includes OCR (Optical Character Recognition) technology to recognize machine printed text, and OMR (Optical Mark Recognition) for check boxes and multiple choice bubbles.

Who can benefit from handprint recognition software?

Any organization that collects data on paper-based forms, surveys or applications on a regular basis can get a very high return on investment by automating the data entry with forms processing software.

You do need to have a significant number of forms to justify the expense-- at least a hundred forms per month or more depending on how much data is being captured. If the data entry task can be done in under 100 man-hours then it is not a good candidate for automation with ICR software.

Organizations that have many separate departments that collect data on forms can share the budget for forms processing software by re-using it for other projects. Your current project may not be big enough to justify the expense, but when combined with one or two others it would be.

How much do Survey & Forms Processing systems cost?

The total cost of a forms processing solution includes several items:

• Cost of the software
• Time to install and configure the software
• Forms may need to be redesigned for optimal recognition
• Recognition templates must be created for each data field on every type of form
• Data exports must be defined for each form template
• User and administrator training
• Labor required to verify the recognition results
• IT infrastructure and maintenance costs

If you have an IT staff that is familiar with document scanning and OCR applications, it is possible to do most of the configuration and maintenance in-house. If not then it is highly recommended that you use our Consulting Services to guide you through the setup process.

Contact Us to get a professional analysis of your project requirements and a full time and cost estimate.

What is the typical data entry workflow?

The process of converting a hand-printed paper form to live data you can use is as follows:

• Paper is prepped for scanning (unfolded, staples removed, etc.)
• Forms are scanned on a high-speed document scanner
• Scanned forms are recognized with ICR
• Recognized characters are assigned a confidence value and validation rules are applied to check for valid results
• "Low-confidence" characters and fields that fail validation are presented to the verification operators for manual review and correction
• Once all errors are corrected, data is exported to final destination

How do I find out more?

• Overview of Forms Processing software products
• Forms Processing Software product catalog
• Compare Features for Forms Processing & Data Capture Systems
• View our FlexiCapture for Invoices Case Study
• NEW - View our FlexiCapture for Healthcare Forms Case Study
• Contact us to get a professional analysis and estimate for your project

ABBYY FlexiCapture is an industrial-strength handprint recognition and forms processing application that provides desktop and page-limited versions that are affordable for small businesses and do not require extensive technical training or scripting to configure.

FlexiCapture Distributed provides powerful processing for large data processing centers and service bureaus. The Distributed version divides data processing and verification among multiple users for data entry tasks that require very high volumes or multiple sites.

IRISXtract is an Enterprise solution with several pre-configured modules designed to provide out-of-the-box solutions to common forms processing scenarios. IRISXtract also provides powerful Document Classification capabilities.

Compare Features for Data Capture, Survey & Forms Processing Systems

	How do I keep a running count of the number of pages scanned?
	Can you use OCR to read data from documents if it is not in the same place on every page?
	Can I scan a page with tables or form fields and have the output saved to a Microsoft Excel spreadsheet?
	What is a product that will allow me to create forms and scan completed forms (handwritten) into a database or spreadsheet?
	Assuming a load of 500 documents per day, which Forms Processing software would you recommend in regards to value, reliability, and ease of use with a mid-volume scanner?
	We want to automatically scan different forms, recognize what form it is, and file it for later retrieval. What software do we need?
	Does ScanStore provide outsourced document scanning, OCR or forms processing services?
	Can I scan a completed form into my computer and change the information, written text, or layout of the scanned document?
	I am looking for a software package that will allow me to scan a PDF document and fill in the blanks for electronic invoicing. It appears that your software will allow me to do this. However, I am also looking to have our invoices electronic requiring customers to sign the invoices using an iPad. Will your software package allow a free hand signature as well?
	I would like to scan a document, then fill or type in the blanks. Will OCR software allow me to do this?
	Please let me know if the price stated in the Web site in US$ dollars?
	Is it safe to use my credit card on ScanStore.com? How do you protect my information?
	What is your return policy? If the product has a problem on delivery how do you handle that?
	Can scanner capture the image of document with shaded part of the document and still recognize information from that section with OCR, ICR or Barcode?

All FAQ Topics